Privacy Policy

This policy explains what information ZADS Store collects, why we collect it, and what we do with it.

Information we collect

When you place an order we collect the information needed to fulfil it: your name, delivery address, phone number, email address, and the details of what you ordered.

When you browse the site, we automatically receive standard technical information such as your IP address, browser type, device and which pages you viewed. This is used to keep the site working and to understand what is useful to visitors.

How we use it

To process, pack and deliver your order
To contact you about your order, including delivery updates
To handle returns, refunds and customer support
To improve our products and the store itself
To send marketing messages, only where you have agreed to receive them

Who we share it with

We share your delivery details with our courier partners so they can deliver your order. We use Shopify to run this store, and Shopify stores your order data on our behalf. We do not sell your personal information to anyone.

We may disclose information where we are legally required to do so, or to protect our rights.

Payment

For cash-on-delivery orders, payment is handled between you and the courier at your door. Where online payment is used, it is processed by the payment provider under their own security standards. We do not store your full card details.

Your choices

You can ask us to correct or delete your personal information, or unsubscribe from marketing messages at any time, by emailing info@zads.store. Some information must be kept where we are legally required to retain it.